November
22

 

A couple of weeks ago we discussed selling benefits (or emotion selling) rather than features. I want to add to that concept. You see, in order to sell to your prospect’s emotions you should know something about them. So I put together a list of 7 things you absolutely MUST know about your prospects.

1. Age- Everything you say and write, including slang, allusions, word difficulty, and topics should be adjusted to meet age appropriateness.

2. Gender- Despite the dual roles men and women tend to fill, most individuals can be segmented (and sold to) based on gender-specific interests or needs.

3. Location- Values and culture tend to vary based on demographics. Having a clear understanding of regional difference will improve your targeted messages.

4. Education Level- Similar to age appropriateness, education levels should determine how you address your prospects and what benefits they will find in your product or service.

5. Income- The needs and wants from one social class to another should be a guide to the types of products and services you should be selling them.

6. Marital Status- The values, needs, and desires of married persons greatly differ from those that are single. Marketing family messages to single persons (and vice versa) can lose the deal for you.

7. What Keeps Them Up At Night- This is the most important one. You’ve got to know your prospect’s fears, worries, concerns, excitements, hopes and dreams. When you know the conversation inside your prospect’s head, you can enter it, speak to it, and build a relationship that leads to a customer.

Clate Mask
CEO, Infusionsoft

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November
18

How often do you wake up feeling overwhelmed? Twice a week? Four times a week? Every day? As awful as it sounds, that’s really not uncommon for a small business owner. But, rather than finding a way to relieve their stress, most small business owners simply dive into their work hoping one day they’ll surface.

If that’s what you’re doing… STOP! Manual operations are a thing of the past. Why not maximize your time by automating your business? With automation software, you can:

  • Create and automatically execute marketing campaigns
  • Implement email autoresponders
  • Process credit card payments automatically
  • Automatically distribute leads to your salespeople
  • Set up automated reminders and notifications
  • Automate recurring billing programs
  • Automate work flow
  • And so much more!

Look, it would be great if there were more of you to go around. But there isn’t. There is only you, and you’ve got a business to run and grow. Why not put your mundane, time-consuming tasks on auto-pilot?

Find a system that keeps on working… even when you can’t or don’t want to! Discover the power of automation, and you’ll discover ways to simplify your business and significantly increase your revenue!

Clate Mask
CEO, Infusionsoft

Download our Free eBook: 9 Proven Techniques to Double Sales

 

November
16
 

Have you ever heard the saying, “I know that I waste half of my advertising budget. The problem is I don’t know which half!” It is this very philosophy that is prompting me to strongly inform you… advertising doesn’t work!

Let me show you why:

  • There is no way to track effectiveness (or ineffectiveness)
  • It’s impersonal
  • The target audience is too large
  • It’s costly to redo or improve
  • There is no call to action

What surprises me is the number of small business owners that save their marketing dollars just to waste them on ineffective advertising. Then, they complain because nothing is working and they don’t have any customers.

I know what you’re thinking, “Isn’t advertising and marketing the same thing?” Well, not really. Let me explain the differences. Advertising includes: commercials, billboards, radio, and newspapers. Marketing includes: emails, letters, postcards, and fax.

So how is follow-up marketing better than advertising?

  • You can track response rates
  • You can quickly change campaigns that aren’t working
  • You can specifically target your audience
  • It leads prospects to an immediate sell

If you really want to attract more customers, you will learn to market and leave the advertising to those gazillion dollar companies.

Clate Mask
CEO, Infusionsoft

Download our Free Report: 9 Proven Techniques to Increase Your Sales

 

November
15

 


What is the REAL purpose of follow-up?
Not everybody is ready to purchase your products or services right now. But that doesn’t mean they won’t eventually. Follow-up keeps your name in front of your contacts until they are ready to buy.

When should my first follow-up message go out?
Immediately. If you obtained a lead from your website, make sure they instantly receive an email from you. If you purchase your leads, get in touch with them right away. If you spoke to a prospect in person or on the phone, send them a follow-up message. Don’t give them time to forget about you. Start building that relationship right now.

How frequently should I follow up with my contacts?
When first marketing to a lead or customer, it’s all right to send them several sequential emails. Remember, the average person needs to hear your message seven times before they buy. Follow up regularly during the first year of contact. After that you can include them in a less frequent campaign.

How long should I continue to follow up?
Follow up should continue indefinitely. If you have a system in place, this should be a simple task. It never hurts to stay in touch. After all, you can never guess when a prospect will be ready to buy.

If you take the time to consistently follow up with ALL your prospects and customers, you will be adding hundreds, even thousands of dollars to your bottom line.

Clate Mask
CEO, Infusionsoft

Download our Free eBook: 9 Proven Techniques to Double Sales

 

November
14

 



By putting an automated marketing system in place, you can save yourself hundred of hours of work in a month.

If you’ve been in business for very long, you already understand how difficult running your own business can be. There are employees to manage, customers to wow, and overhead to maintain.

What usually happens is small business owners get so caught up in running a day-to-day marathon that they don’t take the time to put a system in place. However, without a system small businesses owners:

  • Must work harder
  • Must work longer
  • Lose potential sales
  • Often make mistakes

No matter what type of small business you own, implementing a system is critical to effectively manage your company. Think about how quickly fast food restaurants are able to serve their customers. Consider how smoothly employees at an amusement park get people through the lines and onto the rides.

When a business owner takes the time to put functional systems in place, they:

  • Work smarter
  • Work faster
  • Make more money
  • More accurately fulfill customer needs

Don’t trudge through the chaos. Systemize your company and watch how easy managing your business becomes.

Clate Mask
CEO, Infusionsoft

Download our Free eBook: 9 Proven Techniques to Double Sales